What is your warranty policy?
All watch winders we sell come with TWO full years warranty. For
details, see our Warranty Policy page.
What is your exchange, return, or refund policy?
All your watch winder purchases come with a 45 days exchange or return for
refund policy. Within 45 days of receiving your watch winder purchase, you have the
option to return the product to us for exchange or refund.
For purchases made during the Christmas season, from November 15 to
December 23, the exchange and return period will be extended to Jan 15 the
following year (or 45 days after the purchase, whichever date is the
latest). So you don't have to worry about post Christmas exchange or
refund. For example, if you made your purchase on November 17, the
exchange and return period will be automatically extended to Jan 15 the
following year; so you can make your purchases sooner, and lock in the
savings without having to worry about post Christmas exchange or
return. Your satisfaction is guaranteed !
What is your shipping charge?
Please see our Shipping Policy for
details. We are now offering FREE SHIPPING for all purchases within
Is there any additional sales tax?
No, all taxes are included.
Is there any tariff/custom duty?
There is no custom or duty payable for our USA customers, all our winder
and watch box products are shipped directly from our California warehouse.
For other international shipping, custom duty might be incurred.
What payment method you accept?
We accept all major credit cards: Visa, Master Card, American Express,
Does your watch winders work on any brands of watches?
Yes, our watch winders are compatible with any and all watch brands on
the market. No matter which automatic watch brands you have, Rolex,
IWC, Tag Heuer, Omega, Breitling, Movado, Chopard, Longines, Oris, Patek
Philippe, Bvlgari, Cartier, Chronoswiss, Corum, Ebel, Tissot, Tudor,
Ulysse Nardin, Zenith, Franck Muller, Fortis, etc; our high quality yet
affordable watchwinders will fit your watch's
Why don't you sell other brands of watch winders?
Based on the feedback from our customers, we are seeking automatic
watch winders that meet all of the following requirements:
Affordable and not Over-Priced; Quality Design and Manufacturing;
Aesthetic Pleasing (no cheap looking plastic or odd shaped windmill like
devices); and Full Feature Functions to meet all watch brands'
specifications. We have narrowed down to 2 brands that meet all of
these requirements after months of research. Before we offering these watch winders to our
customers, we've personally tested the two different brands ourselves with
our own watch collection, over a period of two and a half months.
The ERS watch winders won it hands down. It is reasonably priced, of
high quality, possesses all features found in other much more expensive
watch winders. And it's design is elegant and classy. It is
made of real wood with a really smooth and classic finishing that is a
showpiece by itself. In short, these ERS watch winders are, what we
best-valued winders that we could find on the market so far. In the
retail business, "sell only those high quality products that you
enjoy personally..". As such, we've thus decided to
sell the ERS watch winders exclusively.
know some of the more expensive watch winders have an automatic daily
repeat feature, does any of your watch winders offer the same feature?
all our single winders, 2-watch
watch winders and
4-watch watch winders have the same automatic daily repeat feature.
Assuring your watch will be fully wound up and be ready to wear at all
Does any of your watchwinders have the Adjustable TPD
(numbers of Turns per Day) feature?
all our Landmark watch winders
and Landmark Plus winder series,
and the Parklane series have the Adjustable TPD feature, so you can adjust the Turns per Day to
fit your watch's TPD specifications. Adjustable TPD feature is
recommended for daily and long term usage, so as to protect your watches
from excessive wear and tear. See our watch
winder guide for more info.
Who is the manufacturer of your watch winders and how
is the watch winder manufactured?
The watch winders we sell are manufactured by ERS, an award
winning watch winders manufacturer. For information of the award
winning manufacturer and the manufacturing process, please refer to our
manufacturing info page.
How long it takes to have the
watch winders shipped to my address?
Depends on the delivery location, within the USA or Canada continent, it usually takes
3 to 5 business days for the shipment to arrive. For
international delivery, it takes about 10 days for delivery. If you wish to have your order to be delivered
via express, please choose the "Express" shipping option once you check out.
In case my winder needed to be serviced, do you have a
local service center?
Yes, ERS have a local service center in California to service our
winders purchase in USA. Another center in Canada for our Canadian clients,
and one in Hong Kong to service our products in Asia, Middle East and
Europe. If you are consider buying another watch winder brand, make
sure they have a local service center, so you don't need to send it all
the way to Taiwan, China, Europe, or other far away destinations for
servicing. Not only would that be expensive but also inconvenience,
not to mention the extra custom tariff that is to be incurred.
Do you service other winder brands or watch?
Depends on which brands. We do offering service for other watch
winder brands at a cost. Please email us for details. We do
not provide watch repair or services, we only service watch winders
Visit our Home Page for our
Current Offering of our
Best Selling High Quality yet Affordable Watch
For technical information on watch winder,
please visit the Watch Winder Guide
For more information on types of watchwinders, please visit the Watch
Winder Alert page
Visit our Home Page for
current watchwinders product information
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